GTM Payroll Services helps assisted living facility eliminate scheduling conflicts, cover gaps, and improve quality while raising staff member morale.
Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to address a constant cascade of scheduling changes. Every schedule change resulted in a stream of ineffective emails, texts, and phone calls that wasted time, confused employees, and curtailed productivity for days at a time.
Suncrest Assisted Living has a labor force of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site labor force means schedules aren’t very flexible and have little room to absorb change, which occurs regularly.
Unplanned schedule changes launched a time-consuming process of sending emails and texts to all qualified employees to find a replacement. Managers were often required to coordinate fractional shift changes to adapt to overlapping availabilities. The result was a domino effect that caused unexpected consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.
SwipeClock Workforce Management Provides Relief
Searching for a solution, Suncrest turned to Workforce Management Suite. Workforce Management Suite delivers simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeWorksPlus), with mobile functionality for 24/7 anywhere access.
SOLUTION — Workforce Management Suite
• TimeSimplicity for expedited assisted living staff scheduling and mobile coordination.
• TimeWorksPlus for integrated time and attendance tracking.
• Mobile access provides employee access and management control.
Suncrest needed a straightforward solution that managers and other staff members could use without the need for a lot of additional training. TimeSimplicity provided exactly that, with the additional power of drag-and-drop scheduling, simple schedule change management, and staff member self-help tools that enable staff members to solve scheduling dilemmas with ease.
With Workforce Management Suite, Suncrest was able to set up their scheduling in about fifteen minutes by entering each employee name, job code, and availability. Once that was done, formulating employee schedules became a simple matter of drag-and-drop. Scheduling conflicts, last-minute overtime, and adequate shift coverage are no longer a problem with built-in warnings that warn managers before a problem occurs.
When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; staff members can enter their availability to pick up hours, and swapping shifts between team members is as easy as trading cards. Managers only need to authorize swaps for stress-free schedule revisions.
One of the most welcomed features for Suncrest is the ability to empower employees with mobile access. With the Employee Self Service (ESS) portal, team members are able to view their schedule, request time off, view accruals, and review their time cards. They no longer need to call a supervisor for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of staff members working all hours of the day and a real timesaver for managers.
PBJ Made Easy
All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) regulations. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in Workforce Management Suite to effortlessly track the data and prepare accurate reports. Suncrest supervisors are sleeping better at night knowing that PBJ compliance is automated with GTM Payroll Services Workforce Management Suite.
Cost Savings, Improved Performance, and Improved Morale
Managers using Workforce Management Suite for scheduling will tell you that the savings in time alone makes the upgrade worth it. Moreover, Suncrest Assisted Living will go one further and tell you that employee empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Happy employees results in better care for residents, increased productivity, and a healthier bottom line.
GTM Payroll Services offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and organization.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is developed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
How much can you save? Check our GTM Payroll Services ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.